Returns & Exchanges

We are happy to exchange or provide store credit for any item of your order if you are not entirely satisfied. Please return the item for exchange or store credit within 14 days of receipt. Items can be returned as long as they have not been used and must be returned with all original packaging in a re-saleable condition. Please note that you will have to bear the shipping costs associated with returning the product.

• Eo Creative Works will honor any order cancellation requests made within 24 hours of placing the order.

• If you refuse to accept an item in good condition, you will be charged shipping fees both ways as well as a 50% restocking fees.

• Customized orders are non-refundable unless defective.

• If the item you have received is defective or damaged during shipping, please notify us within 3 days of receipt. Eo Creative Works will work with you to resolve the issue as quickly as possible.

• Products which have been damaged or soiled during use will not be accepted for returns.

• For all return queries, please email us at info@eocreativeworks.com